Judge Profile

Giuseppe Taibi

Giuseppe Taibi

Executive vice president, group chief marketing & customer experience officer

Alliance Bank Malaysia Berhad

Giuseppe Taibi is the group chief marketing & customer experience officer of Alliance Bank Malaysia Berhad. He joined Alliance Bank on 15 August 2016 and oversees all aspects of marketing and communications (branding, public relations, online media, corporate responsibility, event management), as well as customer experience and contact centre activities.

Giuseppe has over 29 years of international banking experience, having worked in nine countries in various sectors including the marketing, customer experience, digital banking, decision management, business and sales, as well as technology, compliance and control sectors.

Prior to his appointment at Alliance Bank, Giuseppe was the customer franchise head at Citibank Thailand, where he developed and implemented a customer-focused strategy to align customer promise with actual delivery.

Giuseppe holds a Master of Science in Business Engineering from IAG in Louvain-La-Neuve, Belgium.
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