Stanley Toh

Stanley Toh

Stanley Toh

Chief Customer Officer

Cycle & Carriage Singapore

Stanley Toh is a strategic member in the senior leadership team for Cycle & Carriage Singapore, driving customer-centric experiences, service delivery and digital transformation. Working with world-class brands including Mercedes-Benz, Kia, Mitsubishi, and Citroen, he is part of Jardine Cycle & Carriage Group’s (JC&C) directly-managed automotive business, which covers Singapore, Malaysia, Myanmar and Indonesia. His accountabilities include strategy formulation and implementation, leading digital initiatives and special projects, managing customer journey and analytics, building a customer-centric culture, call-centre management, as well as overseeing branding and marketing functions.

Having a diverse marketing background of over 18 years, Stanley held several senior roles across multiple industries. His experiences span across public service, MNCs, SMEs and even entrepreneurship.

Prior to joining Cycle & Carriage Singapore, Stanley heads up the Media and Publicity department in the Central Provident Fund Board (CPFB) managingthe Board’s digital andsocial mediachannels, media relations and corporate communications, as well asmarketing functions. Stanley also has many years of experience in the banking industry and was theHead ofChannels and Digital Marketing in United Overseas Bank (UOB), and Head of Marketing Communications in Standard Chartered Bank.
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